Shipping usually takes 2-3 business days for Asia and 5-10 business days for US and Europe, but may take up to 3 business extra days during the holidays due to increased volume and unexpected delays due to weather conditions.
More information about potential shipping delays can be found on our Shipment page.
If you are not totally satisfied with your order placed and the item is in unused condition with the original packaging still intact, the item(s) can be returned for free in 7 business days, for a refund and exchange (excluding original shipping costs).
For more information please check out our Return and Exchange page. If you have any other questions feel free to reach out to firstname.lastname@example.org.