SHIPPING POLICY
SHIPPING INFORMATION
Please note: Some countries may have restrictions on the receipt of specific items
- Online orders are shipped from our Hong Kong Shipping Hub
- Unless otherwise agreed, shipping will be carried out to the address provided by the customer at checkout.
- For our shipments, we use DHL/ SF Express
- We are unable to deliver to APO/FPO addresses or P.O. boxes.
- The risk shall be transferred to the customer when the goods are collected by a forwarder or carrier, in any case when they leave the warehouse.
- The terms and conditions of DHL/ SF Express will apply. These can be found at DHL/ SF Express Official Web Pages
Please note: Some countries may have restrictions on the receipt of specific items
SHIPPING TIME, SHIPPING FEES AND FREE DELIVERY
Hong Kong SAR/ Macau/ China
| DELIVERY METHOD | ORDER TOTAL | SHIPPING FEE |
|---|---|---|
| SF-Express (3-5 Days) | HKD $500 and above | Free |
| SF-Express (3-5 Days) | Below HKD $500 | HKD $80 |
Taiwan
| DELIVERY METHOD | ORDER TOTAL | SHIPPING FEE |
|---|---|---|
| SF-Express (3-5 Days) | TWD $4000 and above | Free |
| SF-Express (3-5 Days) | Below TWD $3000 | TWD $600 |
United States
| DELIVERY METHOD | ORDER TOTAL | SHIPPING FEE |
|---|---|---|
| DHL Economy (5-7 Business Days) | USD $200 and above | Free |
| DHL Economy (5-7 Business Days) | Below USD $200 | USD $40 |
| DHL Express (3-5 Business Days) | Any Amount | USD $60 |
Rest of the World
| DELIVERY METHOD | ORDER TOTAL | SHIPPING FEE |
|---|---|---|
| DHL Economy (5-7 Business Days) | USD $200 and above | Free |
| DHL Express (3-5 Business Days) | Any Amount | USD $40 |
*Please refer to the latest exchange rate for accurate conversion
Please note our shipping times should be used as a guide only and are based on the time from dispatch. We cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimize any potential delays.
* Due to the Covid-19 situation, the delivery time might be delayed 1-2 business days