FAQ
Shipping Information
Orders are shipped Monday to Friday excluding Hong Kong and US Holidays. Please allow 2-3 business days for order processing. This may take longer during special releases, major holidays and sale periods.
FOR INTERNATIONALORDERS :
-SPACESHIP With Tracking (7-10 business days) $25 USD or FREE if order is $250 or above.
-UPS Express (1-3 business days) $50 USD or $25 if order is $250 or above.
FOR HONG KONG/CHINA/MACAO ORDERS:
-SF Express (1-3 business days) $10 USD or FREE if order is 500HKD or above.
Return Or Exchange
If you are not totally satisfied, and the item is in unused condition with the original packaging still intact, the item(s) can be returned for free anytime within 7 days.
For more information please refer to our full Return & Exchange Policy Below: https://9pnt9.com/pages/shipping-returns-policy
Process refund and exchange:
https://9pnt9.myshopify.com/apps/return_prime
Question? info@9pnt9.com
Contact Us
Email:
info@9pnt9.com
Whatsapp:
https://wa.me/+85284003175